Dear [firstname],

Our records show that you recently asked to reset the password for your account.

Your current information is:
Username: [username]
Membership: [memberlevel]

As a security measure all passwords are encrypted in our database and cannot be retrieved. However, you can easily reset it.

To reset your password visit the following URL, otherwise just ignore this email and your membership info will remain the same.

[reseturl]

Thanks again!